How We Deliver To You

Start With A Proper Foundation


Being Current With Technology Is Crucial

Consider the adage with regard to business: evolve or die

Treading water is actually going backwards. Think of companies which were once household names which sat still on their stack and failed because they didn't move with moving technology (e.g. Blockbuster, Blackberry and Kodak).

Continuously evolving with technology today means survival tomorrow.

 



Reliable Systems Are Critical

Your business continuity depends on fast and reliable systems.

Our platforms are geared to your requirements to ensure optimal performance and highest uptime on your mission critical systems. We provide SLAs where customers need that extra guarantee and quickest service response times.

Reliable systems are just as important as reliable staff.

 



Proper Project Management

We use the SCRUM project methodology for web project management. What is it?

We provide the client transparency of the works during development as the product owner with a progress backlog. The product delivery is iterative and capitalises on previous runs of work. Unknown unknowns which are exposed and discovered mid-project can be factored into future rounds of work.

Failing to plan is planning to fail.

 



We Are Your One Stop Technical Partner

Digital Catalyst has been operating since 2001.

With over 1000 projects to our name, we are specialists with a unique blend of technology skills and a depth of experience spanning most industry sectors. Our roots originated in the SME space but we now also develop mission critical solutions and provide robust platforms to corporate clients as well.

We bridge the gap between web, application development, I.T. and marketing.

 


Systems Planning & Design


Find Your Inspiration

Your business is the sum of business ideas taken from many others.

This can be drawn from either good and bad experiences. Drawing inspiration from others gives your business a great jumpstart point. When we architect a website or an application, create a brand, or concept a design, we try to get inside your mind so using something for inspiration is a powerful tool.

Modelling off the ideas of other businesses helps you to fast track your business.

 



Design Systems For All Devices

Information is now expected at the fingertips of customers and staff.

Businesses that cannot provide services with up to minute information are doomed in a technology rich future . Why? Because savvy users will go somewhere else. Given over 50% of searches are now done from mobile and portable devices speaks volumes about businesses needi to develop their platforms.

Facilitate customers to use your service on their own platforms to keep them.

 



Deliver A Great User Experience

The end user experience is critical to the success of your business.

Just as a good experience can win new customers, a single bad experience could punish your reputation and lose business. Even spelling mistakes, a slow loading site, or periodic downtime can be viewed as a benchmark of your service. The expectations of the customer have never been higher.

We live in an educated buyers market so deliver a great experience to win loyalty.

 



Build A Recognisable Brand

Branding is the process of creating and disseminating your brand name.

Building a brand is about creating a lasting impression in the minds of customers. This is done by building a logo, website theme, social network presence, site and print imagery, email signature, business cards, vehicle wraps and other marketing collateral to create that familiarity and trust.

Differentiate your business to make it look professional and be memorable.

 


Secure Platforms & Infrastructure


Web and Application Hosting

Our infrastructure can become the backbone of your business.

Our best-breed solutions are suitable for websites, intranets, CRM, applications, email, and DR / backups on both Australian and global infrastructure. We deliver in cloud, dedicated, virtual, and shared environments, and support both Windows and Linux operating systems. Our solutions have options for SLA.

Our infrastructure curtails the burden of serving, security, storage and backup.

 



Managed Email Servers

SLA backed premium cloud-based email solutions on mission critical infrastructure.

In today’s business world email is at the heart of communication, and business of any size cannot function without it. We take away your responsibility of having to manage the hardware, software, licensing and backups so you can just use your email without ever having to worry about it.

Our solution can deliver a mix of MS Exchange 2016, IMAP and POP3 mailboxes.

 



Web Application Security

Business continuity depends on your systems being secure.

We provide layered security protections for your website, intranets, email, documents, and custom web applications. Our solutions include SSL certificates, enterprise grade web firewall, content stealing protections, email obfuscation, spam honeypots and bot filters, DDOS attack protections, and essential continuous maintenance plans.

When it comes to protection, prevention is always better than a cure.

 



Web Application Acceleration

A slow loading site or system loses your customer very quickly.

Boost your load times on our world class global infrastructure and technology usually only afforded by larger enterprises. Even if your site is not hosted with us, we can still accelerate load times by running your DNS. And did you know that faster loading websites are rewarded with better search rankings?

We even include some performance boosts as part of our standard hosting.

 



Online Backup & Recovery

Backups are the equivalent of insurance when it comes your business data.

If your business was hit by disaster could it recovery quickly? Our backup solutions provide protection for email, systems, databases, business documents and accounting data. Once disaster has struck it may be too late; many businesses don't recover.

Business continuity is dependent on appropriate backup and a quick recovery.

 



Secure Document Sharing

Need to share large files with clients not using email or Dropbox for security reasons?

With our shared document service, you can avoid the sending of DVDs or flash drives with snail mail. Using a web browser you will be upload and share any file of any format with your nominated clients from within secure isolated 'site' containers. 

Enjoy sharing in real time (instead of Dropbox slow file-sync) up to 200MB in size each.

 


Application Development


Web Application Development

Legacy desktop servers and platforms trap businesses behind the office modem.

This makes doing business slow and dependent on administration staff and dedicated resources. Businesses which are on the cutting edge can conduct business from anywhere. A modern workplace means flexibility where staff work from, flexibility in working hours, open platform decisions, dealing with hackers, and BYOD.

We develop mobile-friendly web-facing applications for progressive businesses.

 



Websites and Member Intranets

Not all websites are equal. We combine a website CMS, intranet and application platform.

It is very difficult for businesses without a website to be considered credible. It is usually the first place that potential customers explore your suitability to service them. It needs to be found, deliver a clear message, look professional, and differentiate your business. But it can also deliver smarts to your business.

Extend your website to become one of your staff to save you time and money.

 



Collaborative Document Workflow

Managing the lifecycle of your business documents is critical.

Collaboration management is a complex process. The lifecycle of content may include how it is created, stored and versioned, organised or categorised, searched for, protected, and shared. Our solutions connect staff and clients regardless of platform.

Even in the era of Bring Your Own Device (BYOD) our solutions make it possible.

 



Web Services, Integrations and APIs

APIs and web services integrations share data between systems.

Instead of reinventing the wheel, we take advantage of programming against the APIs of well established applications using web services to facilitate business workflow and automated data flow.

We have tremendous experience with both open source and proprietary stacks APIs.

 



CRM Software Solutions

Digital Catalyst recommends SuiteCRM - and we use it ourselves.

It is an award-winning open source Customer Relationship Management (CRM) application. It is functionally equivalent to the major product suites like Salesforce, Oracle, SAP and Microsoft Dynamics. It is and always will be a completely open source product. SuiteCRM's provides accountability and workflow around selling and servicing customers.

Call us to see can CRM do for your business.

 



E-Commerce and Online Stores

Shopping Carts and online ccommerce build a community around your business products.

The features of our online product module can accommodate virtually any e-commerce need. This means you'll never have to change the source code to add new features, so you'll have an easy upgrade path to meet the demands of a growing community. Even sell access to premium or digital delivery content and subscriptions.

Online commerce provides a continuous way for customers to buy from you.

 



QR Code Solutions

Build custom applications can use QR codes as links to improve business efficiencies.

We deliver custom QR code solutions for businesses and advertising agencies. A QR Code is an optical machine-readable representation of data, which shows data about the object to which it attaches. They are represented by rectangles, dots, hexagons and other geometric patterns in 2 dimensions (2D).

Bridge the gap between the print and digital worlds using QR Codes.

 


After Sales Consulting & Support


Disaster Protection and Planning

Having a DR strategy for your business data is your data insurance policy.

Your business data is the life blood of your business. As a business owner you want peace of mind. Imagine the heartache if you were to lose critical documents, images or financial data - it could ruin your business. If your business was to be hit by disaster could it business resume quickly?

Once the disaster hits, it may be too late to recover.

 



Search Engine Optimisation

Implement strategies to improve search rankings and attract visitors to your website.

Search Engine Optimisation (SEO) is a term used to colloquially refer to the improvement of your website organic search rankings. But by definition it is a misnomer for the entire process to get high rankings, and is only one half of the solution. The optimisation component is only the engineering steps to make it possible for better rankings.

We have been optimising sites for rankings for over 10 years.

 



Campaign Marketing

Engage customers with email, SMS, marketing automation and social networking.

Use powerful analytics tools to gain insight who is looking at your email marketing messages, what parts of your message may have attracted their attention, who has clicked on links, and who has deleted your email messages. Gain knowledge to unlock repeat sales from your existing customers.

Stay at the top of customers minds with your products and services.