Managed I.T. and Support

Managed I.T. Support and Remote Support

If your business has taken the leap forward with our managed cloud-based offering, you get to enjoy the convenience to work from any internet connection around the world.

BUT this does not mean the local infrastructure can be ignored. Your local systems, devices and network must remain solid and dependable to have a seamless cloud experience. For instance, if your local PC is not working well, how would you access the cloud environment? 

Many of our customers run a mix of both cloud and local services.

Our managed desktop service provides you with the peace of mind that your local infrastructure is kept up safe and secure. We are big believers in prevention is better than cure.

Our service:

  • can be delivered after hours on a specified day each month (or two months)
  • we remotely access your desktops, laptops and network
  • we run all security and vulnerability updates
  • we run scans for virus, malware and exploits
  • we check your firewall and routers for system updates. We also check log files to ensure that any intrusion attempts are being blocked correctly.
  • we provide you with a comprehensive report. When we identify issues we present them to you before it turns into a downtime (reactive) matter.

In addition to managed services, we also provide:

  • helpdesk solutions
  • vendor negotiations
  • network consultancy
  • technical consulting
  • a vast array of other IT related services

All of our services are aimed at providing your business with the ability to operate as if you had an IT Team but without the overheads.